5 Reasons Service Excellence Is a Culture, Not a Department
12 December 2025
Full-Service
Corporate Travel Management
High Touch, Expert-Led Solutions for:
High Touch, Expert-Led Solutions for:
Our specialist agents all possess a minimum of 10 years working in business travel management
24/7 emergency support is provided from our in-house team of experienced corporate travel agents
A $30 fee covers your entire itinerary. That means no extra fees for cancellations, changes or support
Access our unique rewards program, with points for every dollar your business spends on corporate travel
Oversee itineraries, access documents and receive updates all from the palm of your hand with Tripscape
Whether you’re booking everyday corporate travel, looking for specific small business travel support, managing large group trips or planning a one-of-a-kind corporate retreat, our approach stays the same: Thoughtful, streamlined and fully managed by a dedicated expert who knows your business inside and out.
By providing a single business travel professional to each of our clients, we ensure personalized service at every turn.
That is why we balance the portfolio volumes of our corporate travel agents, in order to ensure that we are always providing our trademark exceptional quality of service.
By providing advice on the most efficient way to spend your reward points, we maximize your potential for savings.
If that wasn’t enough, we also provide clients with access to our own unique reward program, each year giving away thousands of dollars in free flights, hotel stays and gift cards!
Corporate travel is fast-paced and often incredibly last minute. We manage every conceivable aspect of corporate travel for you, maximizing your available resources. This, in turn, leaves you free to focus on directly on your business.
Our dedicated emergency line ensures that no matter the time, no matter the location, you are always in safe hands.
For you, that means no more call centres and no waiting in line because an experienced corporate travel specialist will do the leg work for you!
Tripscape puts your entire trip at your fingertips. Instantly access your itinerary, receive real-time alerts, sync with your calendar, check in on the go, and reach your dedicated agent with a single tap.
Explore destination and airport guides, stay ahead with flight updates, convert currency, and get weather forecasts—all in one place.
Whether your company travels every week, or just a few times a year, your travel will always be rewarded.
For each and every dollar you spend, you will receive an equal number of Inspirations Points.
Reward points can be spent by the Account Holder on anything from gift cards and pre-paid credit cards to corporate retreats and complete packaged holidays.
All Canada-Based, with 5+ Years of Experience
A corporate travel agency works directly with other businesses in order to organize and streamline their travel processes. Shouldering the burden of responsibility, the agency becomes entirely responsible for enforcing travel policy and making sure travellers always get to their destination on time.
Corporate travel agencies such as ourselves are licensed by IATA to sell airfares and access their Global Distribution System.
In terms of consumer protection, that differs in each province. For example, in British Columbia, we are licensed by the City of Vancouver as well as Consumer Protection – an advocacy group that financially fights fraud.
A business travel agent is an expert in their field, often entirely responsible for delivering travel solutions to clients with incredible demands on their time.
This means, thinking on their feet and solving problems well before they arise; a missed flight can sometimes be the difference between an entire business sinking or swimming.
On top of flawless administrative work booking flights, car rentals and hotels, a first class agent will also offer up-to-date advice and current recommendations.
A corporate travel policy is a document developed by a business in order to maintain a level of control over a their set budget for travel.
A great corporate travel policy can eliminate wasteful spending, increase efficiency and avoid some difficult conversations along the way.
When drafting your corporate travel policy, it is essential that all relevant stakeholders are present to share their opinions on the policy’s development.
Complaints can be directed toward the Association of Canadian Travel Agencies (ACTA) via email at: memberservices@acta.ca.
Complaints can also be directed to provincial advocacy groups such as Consumer Protection in British Columbia.
